Terms and conditions

These terms govern your access to and use of rentahome.co.nz (the “site”), including its search results, rental and company pages, images, data and other content. The site is powered by PMGuide. By using the site, you agree to these terms. If you do not agree, do not use the site.

If you use a PMGuide account or supply listings through PMGuide, PMGuide’s applicable account and service terms also govern those activities. These terms govern use of the rentahome site; they do not replace your agreement with PMGuide or any agreement with a property manager.

You may browse the site for your own genuine rental search, contact a property manager using the options provided, and share a link to an individual public page. Property managers may share links to their own company and rental pages. This is a limited, non-exclusive, revocable permission to use the site for its intended purpose; it does not transfer any rights in its content or data.

You must use the site lawfully, give accurate information in any communication you send, and respect the rights of other users and property managers. You must not interfere with the operation or security of the site, misrepresent your identity or affiliation, or use the site to send unsolicited communications.

Scraping this site is expressly forbidden. You must not scrape, crawl for data extraction, harvest, mine, copy in bulk, download in bulk, index into a separate database, or otherwise collect or extract any listing, company, contact, image, price, location or other site content by automated or systematic means.

This prohibition applies whether you use a bot, spider, headless browser, script, API client, AI agent, browser extension, third-party scraping service, rotating IP addresses, multiple accounts, or manual processes organised to collect data at scale. It applies to both public pages and any underlying requests or endpoints. Public visibility, a robots.txt instruction, a sitemap, or the absence of a technical block does not grant permission to extract or reuse content.

You must not bypass rate limits, access controls, anti-bot measures or other technical protections; reverse engineer or probe non-public endpoints; or use extracted content to build or improve a competing service, dataset, search index, lead list, or AI training or retrieval system. Do not republish, sell, license or redistribute site data or images without prior written authorisation from the relevant rights holders and the site operator.

Ordinary search-engine crawling solely to display links and short snippets in general search results is permitted, provided it respects published crawler instructions and does not create a reusable copy of the listings or contact data. This narrow permission does not authorise scraping or bulk extraction. If a law gives you a right that cannot be excluded, nothing in this section removes that right.

Rental advertisements and company details are supplied or made available through property managers and PMGuide. Listings may change, be incomplete, contain errors or become unavailable. Photos, prices, availability, amenities and descriptions should be confirmed directly with the relevant property manager before you rely on them. The presence of a company or rental on the site is not an inspection, tenancy guarantee or endorsement of the property.

Rentahome is an advertising and discovery site. It is not the landlord or property manager, does not arrange viewings, decide applications, hold tenancy payments or enter into tenancies. Applications, viewings, enquiries and any tenancy are between you and the relevant property manager or landlord. Links to external websites and application forms lead to services we do not control; their own terms and privacy practices apply.

The site’s branding, design, software, arrangement and original content are protected by applicable intellectual property laws. Listing text, photos, logos and other materials may belong to PMGuide, property managers, photographers or other rights holders. Except for the limited use allowed in section 2 or as permitted by law, you may not reproduce, modify, distribute or commercially exploit site content without permission from the relevant rights holders.

Property managers remain responsible for having the rights and permissions needed for material they provide through PMGuide and for keeping their listing information accurate and lawful. The publication and use of manager-supplied material through PMGuide is subject to the applicable PMGuide arrangements.

We may update, correct, remove or stop displaying content and may change or suspend features of the site. We may restrict access where we reasonably believe these terms have been breached, including automated access prohibited by section 3. Where appropriate, we may seek legal remedies for misuse. Nothing here obliges us to keep a particular advertisement available.

The site is provided on an “as available” basis. We do not guarantee uninterrupted access or the accuracy, completeness or continued availability of any third-party advertisement. To the extent permitted by law, we exclude implied warranties and are not liable for losses arising from reliance on inaccurate listings, interruptions to the site, or dealings with property managers or external websites.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under New Zealand law, including the Consumer Guarantees Act 1993 or Fair Trading Act 1986 where applicable. Nothing excludes liability for fraud or other liability that cannot lawfully be excluded. Any limitation in this section applies only to the extent the law allows and does not limit your rights against the relevant property manager or landlord.

We may revise these terms from time to time. The updated version will be published here with a new effective date and applies to use of the site from that date onward. Material changes will be brought to users’ attention where reasonably practicable. Changes do not retrospectively alter rights or obligations that arose before the new effective date.

These terms are governed by New Zealand law. Disputes relating to the site are subject to the courts of New Zealand, except where mandatory law gives you a different right. If a provision is unenforceable, the remaining provisions continue to apply.

For questions about a rental, contact the property manager shown on its listing. For general information about how rentahome works, see our FAQ. If you need to raise a site-related issue, contact PMGuide through its website.