Rentahome help
Frequently asked questions
Looking for a place to live, or bringing your company’s rentals here? Find the answers below.
What is rentahome?
A place to find rental homes advertised by property management companies across Aotearoa New Zealand. Rentahome is powered by PMGuide (opens in a new tab), which hosts the directory of property management companies behind the listings.
Are these rentals from private landlords?
No. Rentahome shows homes from property management companies listed through PMGuide, not private-landlord ads. A company appearing here does not mean rentahome has inspected the property or guaranteed the tenancy.
How do I apply for a rental or book a viewing?
Rentals from PMGuide Pro companies have “Book a viewing” when a valid secure viewing link is saved in the company details, and “Apply now” when a valid secure application link is supplied. Free-plan listings have no action buttons; use the company’s displayed contact details. The property manager handles the application and viewing, not rentahome.
Why can’t I see an Apply now button on some homes?
The button appears only when the company has a PMGuide Pro subscription and has supplied a valid secure application link. Free-plan listings have no viewing or application buttons. You can contact the manager using the details displayed on the rental’s page.
Why is a home missing, or why does it have no photos or price?
Only currently active rentals appear. Photos, rent and other details depend on what the property manager has supplied. A home may no longer appear if it has been taken off the market. If a listing looks incomplete, check with the manager using the contact details on its page.
Who should I contact about a rental?
Contact the property management company named on the rental’s page. Rentahome displays the advertisement but does not manage the home, arrange viewings or process tenancy applications.
02 / List your rentals
For property managers
Your Rentahome presence is managed through PMGuide.
Get started on PMGuide (opens in a new tab)How do I list my rentals on rentahome?
Start with a free PMGuide account (opens in a new tab) and claim your company. Once your claim is approved, use Manage listing on PMGuide (opens in a new tab) to opt in to rentahome and provide your rentals page or connect a supported feed. Rentals do not appear just because your company exists in the directory. If you use MRI Palace, see the MRI Palace setup guide (opens in a new tab) and our Palace overview.
Does listing on rentahome cost anything?
PMGuide’s Free (Basic) plan is $0 and includes a directory listing and free rental distribution to rentahome when your company opts in and its listings are available. Pro is an optional paid plan; check PMGuide’s current plans and pricing (opens in a new tab) for details.
What does PMGuide Pro add on rentahome?
Pro adds a rentahome company page showing your current rentals, “Book a viewing” when a valid secure viewing link is saved in the company details, and “Apply now” when you supply a valid secure application URL. Free-plan companies have no rentahome company page or listing action buttons. See PMGuide’s plan comparison (opens in a new tab) for the full list.
Why don’t I have a company listing gallery?
A rentahome company page is a PMGuide Pro feature and is not available on the Free plan. Check your PMGuide plan (opens in a new tab). For Pro companies, the page shows active rentals received and matched to your company; it can be empty when none are currently active. Check your approved claim, rentahome opt-in and rental connection in Manage listing (opens in a new tab). A Pro subscription alone does not create rental ads.
How do I add an Apply now link to my listings?
In PMGuide’s Manage listing (opens in a new tab), open your company details and enter a secure link under “Tenant application URL (optional)”, then save. Rentahome displays “Apply now” when the company is marked Pro and the link is valid and starts with https://. This is a company-level link, so use a form suitable for your rentals. Pro listings without an application link can still show “Book a viewing” when a valid secure company viewing link is saved. Free-plan listings have no action buttons.
Where do landlord enquiries go?
The free PMGuide directory helps landlords find your company. PMGuide lists receiving landlord enquiries as a Pro feature, not a promise of the free plan. For how enquiry delivery works, check PMGuide’s FAQ (opens in a new tab).